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Developing Successful Teams

Teams are defined as small groups of cross-trained employees with complimentary skills who are dedicated to working together effectively to achieve a common goal. The fact that you have employees working together does not equate to having teams.

Team building produces trust. It develops a sense of pride and commitment among your workforce. Team building fosters a sense of mutual respect among members as they recognize each individual brings a set of skills and experience to the group.

There are no black and white methods for developing successful teams. There are, however, some stages that must be followed during the process:

Stage One - Formation: The process of gathering information and laying out a course of action. It is important to ensure that your new team members achieve a sense of belonging and acceptance with each other. As a leader you should reward each positive contribution made by a member, no matter how large or small. Some of the problems you will encounter in this stage include:

  • Lack of honest communication
  • Hesitant employee participation (lack of true commitment)
  • Need to train employees on new roles and tasks
  • Stage Two - Enrichment: Provide training so that your team members may grow professionally. Encourage change so that growth can occur. Identify roles and responsibilities for each team member. Some of the problems you will encounter in this stage include:

  • Building trust among employees
  • Confronting issues as a team, not individuals
  • Stage Three - Sustainment: Team members take ownership. They demonstrate pride in team accomplishments and express a strong desire to succeed. They work together effectively to accomplish their assigned goals and objectives. They meet or exceed performance standards. They thrive on and ask for demanding challenges.

    As a leader, how do you ensure your team(s) reaches the sustainment level?

  • Set the example (lead yourself before attempting to lead others)
  • Give all team members a sense of ownership.
  • Clearly define the goals and objectives but demand team members help establish the means to reach them
  • Build an atmosphere of trust (Use empathy not anger)
  • Empower your employees
  • Praise and recognize your employees often
  • Focus on results not relationships
  • Value creativity
  • Confront conflict
  • As a leader, what characteristics are desirable of an effective team?

  • Differences of opinion are encouraged and freely expressed
  • Roles are shared and balanced to ensure the accomplishment of tasks and feelings of cohesion and morale
  • Members share a sense of purpose of common goals and each member strives to meet those goals
  • Mistakes are treated as learning experiences
  • For information on establishing a training program that will enhance the leadership skills of your employees or for any other training needs contact Joe Giordano, Consulting, Training, and Development Services, at (410) 860-6664

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